Privacy Policy

1. Introduction

4AI Bilgi Teknolojileri Anonim Şirketi ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile applications (SendFaxPro, Zenrise), educational platform (Bilsem Kids), and services (collectively, the "Services").

Please read this Privacy Policy carefully. By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for an account on SendFaxPro, Zenrise, or Bilsem Kids
• Contact us through our contact form
• Subscribe to our newsletter
• Make in-app purchases
• Participate in surveys or promotions

This information may include your name, email address, phone number, billing information, and any other information you choose to provide.

2.2 Automatically Collected Information

When you access our Services, we may automatically collect certain information, including:

• Device information (device type, operating system, unique device identifiers)
• Log information (IP address, browser type, pages visited, time spent)
• Usage data (features used, interactions with the Services)
• Location information (with your consent, for SendFaxPro fax services)
• Fax transmission data (for SendFaxPro service)

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our Services (SendFaxPro, Zenrise, Bilsem Kids)
• Process transactions and send related information
• Send you technical notices, updates, security alerts, and support messages
• Respond to your comments, questions, and requests
• Communicate with you about products, services, offers, and events
• Monitor and analyze trends, usage, and activities in connection with our Services
• Detect, investigate, and prevent fraudulent transactions and other illegal activities
• Personalize and improve your experience across our apps

4. Sharing of Information

We may share your information in the following circumstances:

• Service Providers: We may share your information with third-party vendors, consultants, and other service providers who need access to such information to carry out work on our behalf.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
• Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business.
• With Your Consent: We may share your information with your consent or at your direction.

5. Data Security

We implement appropriate technical and organizational measures to protect the security of your personal information. However, please note that no method of transmission over the Internet or electronic storage is 100% secure. We use industry-standard encryption for fax transmissions in SendFaxPro.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access your personal information
• The right to correct inaccurate information
• The right to request deletion of your information
• The right to restrict or object to processing
• The right to data portability
• The right to withdraw consent

To exercise these rights, please contact us at info@4aiteknoloji.com.

7. Children's Privacy

For Bilsem Kids: Our educational platform is designed for children. We collect only the minimum necessary information and require parental consent for users under 13. Parents can review, delete, or refuse further collection of their child's information.

For Other Services: SendFaxPro and Zenrise are not intended for children under 13. We do not knowingly collect personal information from children under 13 for these services.

8. International Data Transfers

Your information may be transferred to and processed in countries other than the country in which you reside. These countries may have data protection laws that are different from the laws of your country. We are based in Ankara, Türkiye.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: info@4aiteknoloji.com

Address: 4AI Bilgi Teknolojileri A.Ş., Ankara, Türkiye